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Ecommerce
may 2026
Enable WhatsApp notifications for cash on delivery without leaving your orders page
When you sell cash on delivery (meaning your customer pays when the package arrives), it's key that they receive WhatsApp notifications so they're ready with payment. Previously, enabling those notifications took you away from the orders page to Settings. Not anymore. From the Ecommerce Pro orders page, if your WhatsApp notifications for cash on delivery payments aren't active, a modal appears that lets you enable them right then, without switching screens. One click and done. If something fails, you'll see a clear message explaining what happened. And if you don't want the modal to appear again, you can mark it to never show again.
Benefits
- Enable WhatsApp notifications for cash on delivery in one click, without leaving the orders page or losing track of your operation.
- Your customers receive a WhatsApp alert when their cash on delivery order is arriving, reducing rejections due to lack of cash at the time of delivery.
- If activation fails, you'll see a clear message explaining what happened, so you're never left wondering whether the notifications are active or not.
Note
If you prefer not to see this notice again, check the "Don't show again" box before closing. You can also review or adjust your notifications at any time from Settings, under Phone Notifications.