Get personalized attention for each of your shipments
Customer service ensures a quality experience, providing you with quick responses to expedite your shipping processes.
Create tickets and get personalized help for your shipments
Create help tickets within our platform to get assistance on specific issues.
Send us an email
Send an email with your situation and our team of experts will respond as soon as possible.
By call or WhatsApp
Contact us by call or video call to resolve your doubts.
How can I create a ticket on envia.com?
In the envia.com dashboard, you can generate a support ticket to directly contact our support team and resolve any situation related to your operations and logistics quickly and effectively.
Learn about our contact module
If you are a new user, you will be able to contact a specialized person to get help. Our team is ready to resolve all your doubts.
Get answers from our help center
Find quick answers to your questions with our wide range of resources we've prepared for you: FAQs, help articles, tutorial videos, and much more about your shipments.