Mexico - EspaƱol 
China - äøę 
Australia - English 
Canada - English 
India - English 
United Kingdom - English 
United States - English 
France - FranƧais 
Italy - Italian 
Brazil - PortuguĆŖs 
Argentina - EspaƱol 
Chile - EspaƱol 
Colombia - EspaƱol 
Guatemala - EspaƱol 
Puerto Rico - EspaƱol 
Spain - EspaƱol Mark a shipment as delivered, returned or lost without changing the carrier's status
In My shipments and in your store's orders, you can mark a shipment as delivered, returned or lost. You do it from the row menu or the print menu, including for cash on delivery (COD), in incidents, and right after generating a single label. Choose the status, add a date if you like, and save. The status reported by the carrier stays as it is, and your mark appears in that shipment's details. If it no longer applies, remove the mark from the same menu.
Benefits
- You choose whether the shipment was delivered, returned or lost, and you can remove that mark when it no longer applies.
- You save the mark with a date, and the system keeps it next to the status reported by the carrier.
- You keep the carrier's tracking and make clear the status you recorded for that shipment.
Note
You can only mark shipments that already have a label. The mark doesn't replace the carrier's status.